IMPORTANT INFORMATION FOR SHIPPING IN MONTHS OF MAY 1st– SEPTEMBER 30th PLEASE READ AND CONFIRM
1. If you are buying and shipping any of our body butters, herbal salves or balms between the months of May 1st– September 30th and did not select a shipping method that will deliver within 2 business days, you accept all risk of items arriving potentially melted or changed from the original state. You understand that a replacement or refund will not be received.
2. We do not use preservatives or harsh chemicals in our products which many companies use to keep their products from melting or the consistency while shipping in hot weather.
3. Please be aware that Ground shipping, while 98% on-time, always has a small risk of running 1-2 days late as Ground is never a guaranteed service. If you do not wish to take the small risk of delay, we ask that you select either 2nd Day Air or Overnight shipping as both are guaranteed on-time and all goods affected by delays will be refunded or replaced with these services if there are any issues.
3. Please verify your shipping address above is correct. Orders shipped to incorrect addresses may be subject to a $15 re-routing fee, and we cannot replace any heat-sensitive items that may be affected by not having your address details correct at the time of shipping.
ORDERS GO OUT MONDAY – WEDNESDAY